1. General Information
Technologies Oziom Canada Inc. is an organization that places great importance on protecting your privacy and personal information.
This Privacy Policy aims to inform you about our practices regarding the collection, use, disclosure, retention, and destruction of your personal information.
As part of our activities, we collect, use, and process personal information in order to provide our services.
By providing us with personal information (via our websites, by email, in person, or by phone), you agree that it will be processed in accordance with this policy, and you authorize Technologies Oziom Canada Inc. and its service providers to process your personal information for the purposes outlined below.
2. What Personal Information Do We Collect?
When you visit our website www.oziom.ca or otherwise communicate with us, we may collect and process various types of personal information about you, in connection with our business operations and services, including:
Browsing data to analyze website traffic (Google Analytics)
Identity information (first and last name)
Contact details (mailing address, email address, and phone number)
Communication preferences (spoken language)
Any other personal information voluntarily provided by email
3. How Do We Collect Your Personal Information?
We collect personal information in several ways:
Through cookies on our website (Google Analytics, Pixel Culture)
Directly and in person during meetings at our offices or onsite visits
Via digital means (phone, email, fax)
4. How Do We Use Your Personal Information?
Your personal information is used in accordance with applicable data protection laws and based on the consent you have provided.
We may use your personal information in the following situations and for the stated purposes, in accordance with the framework described above:
To provide our services and conduct our business operations
To respond to inquiries from visitors to our websites
To send event invitations when an individual has opted in (opt-out available at any time)
To comply with applicable legal, regulatory, or risk management obligations
We will use personal information solely for the primary purpose for which it was collected, and for legitimate purposes consistent with that original intent.
5. With Whom Do We Share Personal Information?
Your personal information may be shared (in addition to with our employees) with certain third parties, including:
Third-party service providers and/or partners who help us establish, manage, and maintain our relationships with you and who provide us with products and services. These providers may access or process personal information in the course of delivering services to us. We limit the information shared to what is reasonably necessary and require, via written contracts, that these providers take lawful and reasonable steps to protect the confidentiality of your personal information.
Governmental, regulatory, or law enforcement agencies, where we are legally required to disclose the information or believe in good faith that such disclosure is necessary to comply with applicable laws.
6. How Long Do We Retain Personal Information?
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for any related, compatible purposes.
We will cease using and retaining your personal information once those purposes have been achieved, subject to any applicable legal or regulatory retention periods.
7. Where Do We Store Personal Information and Are There International Transfers?
Our personal data processing activities target individuals and entities located in Québec. Your personal information is stored on our servers and/or those of our IT service provider located in Québec.
However, some of our service providers are based in other countries (namely France and the United States). You therefore consent to your personal information being transferred to jurisdictions outside your province of residence, where data protection rules may differ.
We ensure that such providers offer adequate protections in accordance with widely recognized personal data protection principles.
8. How Do We Protect Personal Information?
We recognize that information security is an integral part of protecting personal privacy.
We apply industry best practices to safeguard your personal information in accordance with applicable data protection laws.
We maintain reasonable physical, technical, and procedural safeguards to protect your personal information against unauthorized access, use, disclosure, and destruction, and against any other risks not in compliance with current legislation.
All Technologies Oziom Canada Inc. staff and third-party service providers who may process personal information on our behalf are contractually bound to maintain confidentiality.
9. Links to Other Websites
Technologies Oziom Canada Inc. websites may include hyperlinks to other websites. Information exchanged on those external sites is not governed by this Privacy Policy, but rather by the privacy policy of the external site, if one exists. We encourage you to review the external site’s policy before providing personal information to third parties.
10. What Rights Do Individuals Have Regarding Their Personal Information?
10.1 Right of Access, Rectification, and Withdrawal of Consent
To access your personal information, request a correction, or withdraw your consent for its use or disclosure, please submit a written request to the Privacy Officer of Technologies Oziom Canada Inc. (contact details provided at the end of this Policy).
Requests for rectification must be specific and include proper identification to allow Technologies Oziom Canada Inc. to appropriately amend or supplement the information deemed inaccurate or incomplete.
Withdrawal of consent may result in termination of the services provided by Technologies Oziom Canada Inc. to the affected individual.
10.2 Processing of Requests
Technologies Oziom Canada Inc. will normally respond to access, correction, or consent withdrawal requests within 30 days, as prescribed by the applicable privacy law.
We will provide reasonable assistance to individuals wishing to access or correct their personal data, including help in clarifying the exact nature of the request.
Depending on the volume of information requested, a nominal fee may be charged to cover the cost of fulfilling the request.
Written notification will be provided if Technologies Oziom Canada Inc. must deny access to personal information for legal, regulatory, or other valid reasons.
10.3 Complaints to the Commission d’Accès à l’Information
If you are unsatisfied with how Technologies Oziom Canada Inc. has handled your request, including in cases of non-response or unsatisfactory response, you may file a complaint with the Commission d’Accès à l’Information.
11. How Do We Use Cookies?
When you visit our websites, we may place a cookie on your computer. Cookies are small data files created by your browser and stored on your device. They serve various functions, such as improving website functionality.
You can learn more about the cookies we use: during your first visit to our websites, a cookie banner will inform you of their presence and invite you to accept or refuse non-essential cookies.
You can adjust your preferences and modify your choices at any time during subsequent visits.
12. How to Contact Us?
If you have any questions about this Privacy Policy or how we handle your personal information, or if you wish to exercise your rights, please contact our Privacy Officer by email or mail at:
TECHNOLOGIES OZIOM CANADA INC.
Attn: Privacy Officer
151 Rue Bordeleau
St-Côme (Québec), Canada J0K 2B0
📧 info(@)oziom.ca
13. How Do We Update This Privacy Policy?
We may modify the content of our websites and our use of cookies without prior notice, and therefore, this Privacy Policy and our cookie banner may be updated at any time.
We encourage you to regularly review our websites to stay informed about how we manage personal information.